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deposit refund

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In January, 2013, I had to cancel a safari planned for August, 2013, with Kenya Wildlife Trails, Nairobi, Kenya. It's now been more than two months since the cancellation, and they still have not refunded the deposit. The refund is not in dispute, as they approved the refund in previous emails in Feb, 2013, but the refund of the deposit has not been done. Recent emails have gone unanswered.

What can a person do when a safari company does not refund your deposit? Any thoughts, opinions, advice, etc, is appreciated.

Thanks,
Jack

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