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Old Jul 13th, 2007, 05:05 PM
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Cancelling trip info

I've never had to cancel a trip in my life but our final payment is coming up on Sept. 1st for our late Oct. trip to Kenya/Rwanda and I still have a disc/nerve problem. I'm wondering what others have done in this situation-just postpone which I could do until Oct. 08 or simply refund and rebook later? It's SO incredibly disappointing although I'm still hoping for a miracle of some sort.
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Old Jul 15th, 2007, 08:13 AM
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How very disappointing Moremiles.

I would discuss this with your agent. Postponing would likely rack up fewer fees or penalties than cancelling and rebooking. Once I postponed an Africa trip 13 months and even changed the country visited.

What does your doctor think?

Personally I wouldn't risk the investment and hope for a miracle recovery if that is what it would take. I'd look at postponing for one year and making sure I was fully recovered.
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Old Jul 15th, 2007, 10:08 AM
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Thanks for the thoughts. I do have comprehensive ins. coverage with Travelguard and am hoping the gorilla permits will not be completely lost. It really won't take a miracle, it's a "moderate" injury that I thought would be fairly resolved by now but I will not hesitate to cancel/re-schedule if there is any doubt. We actually don't get to Africa until Nov. 1st but there are those bumpy rides to consider.
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Old Jul 15th, 2007, 01:25 PM
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I've never had to put in a claim with an insurer, but if you have to cancel consider

- did your disc/nerve problem occur before or after you took out the insurance?
- if after, then you should be ok.
- if before, this would be considered a pre-existing condition.
- if pre-existing, did you purchase the insurance within the 7-21/days from when you made your initial deposit?

Just a few items to be on guard should you have to cancel.
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Old Jul 15th, 2007, 02:50 PM
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Thanks Sandi, and yes,I purchased the all inclusive ins. within 7 days of booking the trip with the pre-existing clause. The injury occured however, two months after the booking.
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