Africa & the Middle East Forums

Post New Topic

Recent Activity

  • Announcement:
  • Recent Spam Attacks
    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
View all Africa & the Middle East activity »
  1. 1 upcoming Africa trip ... gift ideas needed?
  2. 2 Morocco for 9 nights in February
  3. 3 Has Anyone Been to Sudan...?
  4. 4 participational photo project "Sun aroud the Globe"
  5. 5 Kenya Safari Tour Operator Recommendations
  6. 6 Trip Report Morocco Trip Report
  7. 7 Where to go for lunch and dinner in Fes, Marrakech, and Essaouira
  8. 8 Free walking tours Medina Marrakech ???
  9. 9 Trip Report Nine months to Egypt (but you should go now)
  10. 10 Israel Transportation
  11. 11 Changing planes at Dubai
  12. 12 Trip Report Chaos in the old Medina-Marrakech
  13. 13 Trip Report Glorious Return to South Africa--Two Weeks in October
  14. 14 North African Tips for a First Timer
  15. 15 Morocco help
  16. 16 First trip to Africa
  17. 17 Morocco 6 days Itinerary..Need Help
  18. 18 Trip Report 3 day desert tour: Marrakech to Merzouga
  19. 19 Driving Distance from Kalahari Tented Camp to Western Etosha NP
  20. 20 IRAN
  21. 21 Money in Uganda
  22. 22 Uganda Visa
  23. 23 accomodation near Mata Mata Border post
  24. 24 Egypt- Dec Itinerary-help needed
  25. 25 Private Guide for Cairo
View next 25 » Back to the top

BEWARE OF JEEPRENT

Jump to last reply

Beware of "JeepRent" can rental company in Namibia. Their website states that they are a very reputable organization with the following quote "COMFORT, STYLE AND SAFETY are written big at JeepRent"

We recently found from firsthand experience that this is a blatant lie as we had a contract to rent a Land Rover Discovery 4x4 vehicle for a period of approx. 3 weeks in June of this year. When the vehicle was delivered to our hotel in Windhoek in the late afternoon ( the day before our journey was to begin ) it was in very poor condition as it was very dirty on the inside but more importantly the car was delivered with 4 seriously bald tires including the spare.

This was totally unacceptable as driving this vehicle would have been very dangerous considering the road conditions throughout the country. We told the rental delivery person that we would accept the vehicle only if all the tires including the spare were replaced and his response was that this was not possible as no tires were available for this model in Namibia at that time. After speaking to someone at this office, a second spare was offered in lieu of new tires ( a lot of good that would have done us!! ) We again stated that this was not acceptable as the car was still unsafe for the road.

We subsequently had to quickly try and find a replacement vehicle for our morning departure the following day as we were heading to our accommodation in Etosha. Fortunately we were able to get a replacement from another rental agency but low and behold when our agent confronted the owner of JeepRent the next morning, he was advised that they all of a sudden had some new tires for the Discovery, but naturally this was well after the fact. Interesting how these new tires became available after being told that none could be found in the entire country!!

All the charges were paid in advance to this so-called reputable company and to date our agents have been unsuccessful in obtaining any refund of the rental fees even though the owner of JeepRent indicated to our Namibian agent that a credit would be forthcoming. We however have received a credit from our agents to cover the difference in cost between the vehicle we did use and JeepRents.

It should be noted that we are not the exception in our experience as we met a Belgium couple in Etosha who also rented from this company and were very unhappy with their situation and the vehicle they were provided with. They were intending to lodge a complaint with the Namibian consulate in Belgium after returning home.

In closing I would suggest that all travelers do themselves a big favor and avoid and dealings with this outfit.

6 Replies |Back to top

Sign in to comment.

Advertisement