Africa & the Middle East Forums

Post New Topic

Recent Activity

View all Africa & the Middle East activity »
  1. 1 http://supplementscart.com/nitric-muscle-uptake/
  2. 2 Late August Cape Town/Safari/Vic Falls Advice Wanted
  3. 3 Trip Report 3-part Zimbabwe: Join Wild Dog Researcher, Walk Mana Pools, Canoe Zambezi
  4. 4 First time Safari - any comments on Wild Wings/Taga Safari companies?
  5. 5 March Trip to South Africa -- Need Quick Guidance Please!
  6. 6 Route planning and advice visiting Southern Africa by car.
  7. 7 Trip Report South Africa Kgalagadi & Kruger back-to-back in 2016
  8. 8 Alexandria
  9. 9 Dubai in 36 hours
  10. 10 good internet connection option Meknes
  11. 11 Trip Report A very belated TR - South of Namibia with Kgalagadi
  12. 12 Trip Report South Africa trip report
  13. 13 Marrakesh - Expenses
  14. 14 Can gay people travel safely in Morocco?
  15. 15 Morocco Trip End of April - itinerary help please!
  16. 16 Mombasa recomendations please
  17. 17 Private tours in Morocco
  18. 18 Kings Pool vs. Duma Tau
  19. 19 Hotels for Victoria falls
  20. 20 First time to Africa-need help!
  21. 21 How do I know if a company is legit
  22. 22 Point and Shoot camera for a Kenyan Safari
  23. 23 Question about Yellow Fever certificate
  24. 24 The Heat and Dust of Kafue & the Busanga Plains
  25. 25 Has anyone used this company in Uganda
View next 25 » Back to the top

Banyan Tree Hotel in Seychelles?

Jump to last reply

Has anyone stayed at the Banyan Tree? We are thinking of going there on the second part of our honeymoon after safari in Kenya and Tanzania?

  • Report Abuse

    We stayed at the 2 Bedroom Beach front villa. We were 3 adults (all women) and 2 children. The property is beautiful, but on the second night, someone broke into our villa and stole few of our belongings and tried to get into one of the rooms, luckily the room was locked from inside.

    We complained to the management early next morning and they did not want to accept something like this could happen. Half heartedly they called the secuirty manager and he said they can't see any foot steps in the sand and could not find any proof of anyone coming in to the villa, so we said we did not want to stay there cause we are only women and kids and they did not bother to make us feel safe or apologetic or give us solution to the problem, just plain denial... their reply to us wanting to leave was if you need help packing, the butler will be glad to do so.

    Guess, they knew it was prepaid package and they already had their money and they refused to refund the unstayed nights, so far them their money is made, but for us our security comes first so we left... last time we step foot in a Banyan Tree property. TERRIBLE !!!!

    So we checked out and then checked in to Constance Ephelia, and what an EXPERIENCE that was. The service was MIND BLOWING...!!

    They heard about our experience at Banyan Tree, they were shocked at the lack of empathy and service and they made sure rest of our holiday was not ruined because of the stay at Banyan Tree. They went out of their way to serve/please us, organised complimentary dinners etc..made us feel wanted, cared for and secure. NO was never an answer from them, any request was a YES. Beautiful property and outstanding service. A DEFINITE MUST STAY !!

    AFTER THIS WE ALL ARE A FAN OF CONSTANCE RESORTS.......

1 Reply |Back to top

Sign in to comment.

Advertisement