Africa & the Middle East Forums

Post New Topic

Recent Activity

View all Africa & the Middle East activity »
  1. 1 13 nights in Morocco-itinerary help please
  2. 2 First Trip to Africa
  3. 3 Trip Report 22 Days at 4 Camps in Southern Tanzania - Ruaha and Selous
  4. 4 Tanzania & Zanzibar Itinerary
  5. 5 African Safari Without Small Planes!
  6. 6 Trip Report Morocco Trip Report
  7. 7 Planned Itinerary and Questions-Morocco, April 2016
  8. 8 Morocco in October 2015
  9. 9 Remembering Palmyra
  10. 10 Morocco - 11 nights - comments on itinerary
  11. 11 Safe to Travel to Morocco
  12. 12 Egypt - December 2008 - Trip Report
  13. 13 Short (7 days of less) four/five star level family safari
  14. 14 Naboisho Camp vs. Governor's Camp
  15. 15 Cote Divoire the heart of Africa
  16. 16 Dubai Desert Safari - Toddler Friendly?
  17. 17 Anyone have experience with Rothschild Safaris?
  18. 18 Umkumbe or Toro Yaka?
  19. 19 What a great idea!! Make a difference.
  20. 20 From Downtown Cairo to 10th ramdan city
  21. 21 Transit visa
  22. 22 Local Tanzania companies
  23. 23 Driver from Skukuza Airport to Sabi Sands
  24. 24 Need itineary planning help
  25. 25 Israel for 60 year olds
View next 25 » Back to the top

Trip Report 2AFRIKA is a nightmare

Jump to last reply

I booked a trip with 2Afrika with a large group of friends in late 2010.
I just discovered this site for comments and was compelled to write.

Members of our group met with Kenneth Heiber on several occassions. He is charming and knowledgeable about travel to Africa (or so it seemed.) We booked a 3 week trip to south Africa and Victoria Falls that was supposed to be on the moderate to high-end and it was a tailor made trip. In addition, some people were taking additional pre and post trips in conjunction with the main trip.

At some point after paying for the trip, Kenneth just got tired of us and stopped communications. No matter how much we attempted to communicate, he just refused to speak to us or answer emails. When some members of the group had to cancel their trips within the cancellation period, their deposits were not refunded until they threatened legal action.

Just before leaving, he charged some members large additional charges. If not paid immediately, he said he would cancel our trip. We felt like hostages.

Frankly, the trip was awful, many promises were not delivered, it was very disorganized, and again no communications except a few angry and idiotic messages.

I would go back to South Africa but would absolutely not with Kenneth Heiber of 2AFRIKA again. He and his staff are seriously unhinged and unreliable.

Customer service - Non-existant

36 Replies |Back to top

Sign in to comment.

Advertisement