Africa & the Middle East Forums

Post New Topic

Recent Activity

View all Africa & the Middle East activity »
  1. 1 Trip Report Fes opinion and rates + video
  2. 2 Advice, please: Addo Elephant Park to Cape Town AIrport on Garden Route
  3. 3 Trip Report Keep watching the news and DON'T believe my trip report
  4. 4 6 Nights in Morocco want the desert.
  5. 5 Trip Report Rabat opinion and prices in Rabat + video
  6. 6 Flooding at Ngamba Island
  7. 7 Insect Repellent
  8. 8 Feedback on Victoria Falls visit please
  9. 9 First Attempt South Africa Itinerary - Advice Please
  10. 10 Israel in April - itinerary help
  11. 11 Help Us With Our Trip to Morocco
  12. 12 house exchange
  13. 13 Trip Report TRIP REPORT – 5 fantastic weeks in South Africa, Victoria Falls (Zimbabwe) and Mauritius
  14. 14 casablanca airport taxis
  15. 15 Is it Possible to Buy Advance Tickets to the Hassan 2 Mosque?
  16. 16 Trip Report Now is a GREAT time to visit Egypt! (Trip Report)
  17. 17 Marrakech, Demnate, Essaouira on slow
  18. 18 Which Would you Recommend as an Outdoor Day trip from Marrakech?-Imlil or Cascades d'Ouzod
  19. 19 Tiberias with kids
  20. 20 Lion World
  21. 21 East Africa Safari 1st Time- Summer 2016
  22. 22 Trip Report Trip Report: Madagascar and Rwanda
  23. 23 Kgalagadi Transfrontier NP
  24. 24 Mpumalanga visit
  25. 25 safe areas to go on safari
View next 25 » Back to the top

Trip Report 2AFRIKA is a nightmare

Jump to last reply

I booked a trip with 2Afrika with a large group of friends in late 2010.
I just discovered this site for comments and was compelled to write.

Members of our group met with Kenneth Heiber on several occassions. He is charming and knowledgeable about travel to Africa (or so it seemed.) We booked a 3 week trip to south Africa and Victoria Falls that was supposed to be on the moderate to high-end and it was a tailor made trip. In addition, some people were taking additional pre and post trips in conjunction with the main trip.

At some point after paying for the trip, Kenneth just got tired of us and stopped communications. No matter how much we attempted to communicate, he just refused to speak to us or answer emails. When some members of the group had to cancel their trips within the cancellation period, their deposits were not refunded until they threatened legal action.

Just before leaving, he charged some members large additional charges. If not paid immediately, he said he would cancel our trip. We felt like hostages.

Frankly, the trip was awful, many promises were not delivered, it was very disorganized, and again no communications except a few angry and idiotic messages.

I would go back to South Africa but would absolutely not with Kenneth Heiber of 2AFRIKA again. He and his staff are seriously unhinged and unreliable.

Customer service - Non-existant

36 Replies |Back to top

Sign in to comment.

Advertisement