Africa & the Middle East Forums

Post New Topic

Recent Activity

View all Africa & the Middle East activity »
  1. 1 Planning for our first safari
  2. 2 Northern Morocco in December- enough time?
  3. 3 Hotel and other Suggestions for Dubai. . .
  4. 4 Southern Africa in February??? Kenya Safe to travel to?
  5. 5 FIRST South Africa's trip might be brought to us by You :)
  6. 6 Garden Route
  7. 7 First time to South Africa
  8. 8 First trip to Africa and travelling solo
  9. 9 African Safari Without Small Planes!
  10. 10 Nairobi Traffic from Elephant Orphanage to Airport & Arranging Visit
  11. 11 East African Visa Beware!!!
  12. 12 Trip Report Mashatu, Kgalagadi to Caprivi and a Moremi mobile with Masson Safaris
  13. 13 Liquid restrictions {Carry On} in Africa Question
  14. 14 Access2Tanzania--HIGHLY Recommended
  15. 15 Marocco in October
  16. 16 Israel for 60 year olds
  17. 17 Baggage for Airlink and AndBeyond?
  18. 18 Trip Report Trip Report: The Best Family Friendy Trip to Botswana & Zimbabwe
  19. 19 Any experience with Auto Rental Uganda?
  20. 20 How much to tip guides and appropriate clothing
  21. 21 Cost of a gold carteuche/cartouche
  22. 22 Eastern Sun Tour & Safaris
  23. 23 13 nights in Morocco-itinerary help please
  24. 24 advise needed villa rental Morrocco
  25. 25 Any experience with Ultimate Safaris?
View next 25 » Back to the top

Trip Report 2AFRIKA is a nightmare

Jump to last reply

I booked a trip with 2Afrika with a large group of friends in late 2010.
I just discovered this site for comments and was compelled to write.

Members of our group met with Kenneth Heiber on several occassions. He is charming and knowledgeable about travel to Africa (or so it seemed.) We booked a 3 week trip to south Africa and Victoria Falls that was supposed to be on the moderate to high-end and it was a tailor made trip. In addition, some people were taking additional pre and post trips in conjunction with the main trip.

At some point after paying for the trip, Kenneth just got tired of us and stopped communications. No matter how much we attempted to communicate, he just refused to speak to us or answer emails. When some members of the group had to cancel their trips within the cancellation period, their deposits were not refunded until they threatened legal action.

Just before leaving, he charged some members large additional charges. If not paid immediately, he said he would cancel our trip. We felt like hostages.

Frankly, the trip was awful, many promises were not delivered, it was very disorganized, and again no communications except a few angry and idiotic messages.

I would go back to South Africa but would absolutely not with Kenneth Heiber of 2AFRIKA again. He and his staff are seriously unhinged and unreliable.

Customer service - Non-existant

36 Replies |Back to top

Sign in to comment.